Kitchen Coordinator - Four Points by Sheraton Desaru at Marriott International - Johor

The Kitchen Coordinator is responsible for managing communications and client interactions in a hospitality environment. This role plays a crucial part in ensuring guest satisfaction and supporting team efforts at Four Points by Sheraton Desaru.

The Kitchen Coordinator at Four Points by Sheraton Desaru serves as the primary contact for clients, managing communications via phone and email to respond to questions and requests. The role involves maintaining and updating records and reservations using computer systems, operating standard office equipment, preparing various documents, and ensuring accuracy and completeness in written communications.

Key Responsibilities:

• Manage client communications via phone and email.
• Maintain and update records and reservations using computer systems.
• Operate standard office equipment efficiently.
• Prepare and proofread various documents for accuracy.
• Uphold company policies and maintain confidentiality.
• Assist guests, including individuals with disabilities.
• Handle telephone etiquette and guest interactions professionally.
• Support team efforts and promote positive working relationships.
• Maintain a clean and professional uniform and personal appearance.