KYC Quality Analyst - ShopeePay at Shopee - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 29 May 2026 and has passed its 30-day listing period. See open Business Analyst jobs.
Role Summary
The KYC Quality Analyst - ShopeePay is responsible for ensuring the quality and efficiency of KYC processes through regular assessments and coaching. This role plays a crucial part in enhancing the overall KYC knowledge and operational effectiveness within the organization.
Job Description
In this role, you will conduct weekly quality assurance reviews of KYC agents, providing coaching based on performance assessments. You will prepare detailed reports on findings and collaborate with KYC teams to identify process inefficiencies. Additionally, you will assist in developing training programs to enhance KYC knowledge across the organization.
Key Responsibilities: - Conduct quality assurance reviews of KYC agents. - Provide coaching and feedback based on performance assessments. - Prepare detailed reports on quality assurance findings. - Collaborate with KYC teams to identify process inefficiencies. - Assist in developing training programs for KYC knowledge enhancement. - Monitor compliance with KYC frameworks and systems. - Analyze data patterns to improve KYC processes.
Job Requirements
Bachelor's degree in a related field or equivalent experience.
Knowledge of KYC frameworks and systems.
Experience in quality assurance reviews within financial services.
Strong analytical skills to identify data patterns.
Detail-oriented with excellent documentation skills.
Strong communication skills for stakeholder collaboration.
Ability to work independently and manage deadlines.
KYC Quality Analyst - ShopeePay - Frequently Asked Questions
What is the salary for a KYC Quality Analyst - ShopeePay at Shopee in Kuala Lumpur?
Shopee has not disclosed the salary for this role. KYC Quality Analyst - ShopeePay positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this KYC Quality Analyst - ShopeePay job located?
This KYC Quality Analyst - ShopeePay position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this KYC Quality Analyst - ShopeePay role?
Shopee is looking for Bachelor's degree in a related field or equivalent experience.; Knowledge of KYC frameworks and systems.; Experience in quality assurance reviews within financial services..
How do I apply for this KYC Quality Analyst - ShopeePay job at Shopee?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Required Skills
KYC Quality Analyst - ShopeePay Salary at Shopee
Shopee has not disclosed the salary for this role. KYC Quality Analyst - ShopeePay positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
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