Lead Hostess - Wet Deck at Marriott International - Kuala Lumpur

The Lead Hostess - Wet Deck is responsible for assisting in the supervision of restaurant operations. This role plays a crucial part in enhancing guest and employee satisfaction while ensuring smooth service during peak periods.

In this dynamic role, the Lead Hostess - Wet Deck will oversee daily restaurant operations, collaborating closely with servers and management to ensure exceptional service. The position requires a proactive approach to menu planning and maintaining high sanitation standards.

Key Responsibilities:

• Assist in supervising restaurant operations and staff during peak meal periods.
• Support menu planning and ensure compliance with sanitation standards.
• Monitor employee performance and address questions or concerns.
• Provide feedback to employees based on service behavior observations.
• Participate in department meetings to communicate departmental goals.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate effectively with the Chef and Restaurant Manager regarding food quality and service.