Learning Operations & Administration Specialist at Prudential plc - Kuala Lumpur

The Learning Operations & Administration Specialist is responsible for supporting the Group Learning team by ensuring the high-quality execution of development programs. This role plays a crucial part in enhancing the overall employee learning experience through effective management of logistics, vendor relations, and data insights.

In this role, you will engage in day-to-day operations that involve managing vendor onboarding, coordinating logistics for workshops, and maintaining the Learning Management System (LMS). You will also be responsible for tracking budgets and providing data-driven insights to improve learning initiatives.

Key Responsibilities:

• Manage vendor onboarding and contracts to ensure smooth operations.
• Coordinate logistics for workshops and events to facilitate effective learning experiences.
• Maintain the Learning Management System (LMS) for efficient training record management.
• Provide data-driven insights through reporting to support decision-making.
• Act as the primary contact for learning queries from employees.
• Collaborate with HR and IT to enhance the employee learning experience.
• Track budgets and ensure compliance with financial guidelines.