Loan Payment Senior Analyst – Citi
Citi
Financial Services
Role Summary
This role is for a Loan Payment Senior Analyst at the Assistant Vice President level. The position involves leading and mentoring a team of loan payment specialists while focusing on team performance and customer service.
Job Description
The role involves leading, mentoring, and coaching a team of loan payment specialists to create a collaborative and high-performing environment. It includes conducting regular performance reviews, setting objectives, identifying staff training and development needs, reviewing workload distribution to ensure optimal resource allocation, and promoting a culture of continuous improvement, accountability, and customer focus within the team.
Job Requirements
Strong leadership and mentoring skills.
Ability to conduct performance reviews and set objectives.
Capacity to manage workload distribution and resource allocation.
Commitment to fostering a culture of continuous improvement and accountability.
Focus on customer service and team collaboration.
Quick Info
Company
Citi
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
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Required Skills
Leadership
Mentoring
Coaching
Performance Management
Objective Setting
Resource Allocation
Workload Management
Continuous Improvement
Accountability
Customer Service
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