Logistics: Ocean Import Customer Service (Open for Fresh Graduates) at TWY Search International Sdn Bhd - Selangor

The Logistics: Ocean Import Customer Service is responsible for ensuring customer requirements are met through effective document processing and delivery arrangements. This role plays a crucial part in maintaining operational efficiency and compliance within the logistics environment.

In this role, you will engage in day-to-day operations involving the processing, handling, and distribution of documents in receiving areas while coordinating delivery arrangements. You will work closely with various teams to ensure that customer needs are met promptly and accurately.

Key Responsibilities:

• Process and handle all required documents in receiving areas.
• Coordinate delivery arrangements to meet customer requirements.
• Ensure timely completion and updating of documents according to regulations.
• Take corrective actions in case of deviations from customer requirements.
• Interface with Corporate Sales and Product teams as needed.
• Maintain accurate records and documentation.
• Provide excellent customer service and support.