Loss Prevention Manager – Marriott International
Marriott International
Hospitality
Role Summary
The Loss Prevention Manager at Sheraton Kota Kinabalu is responsible for managing daily departmental functions to protect property assets, associates, guests, and the property itself. This role involves overseeing security operations, conducting safety audits, managing risk assessments, and coordinating with local law enforcement and emergency services.
Job Description
The Loss Prevention Manager at Sheraton Kota Kinabalu is responsible for managing daily departmental functions to protect property assets, associates, guests, and the property itself. This role includes maintaining required logs and certifications, training staff in emergency and accident prevention procedures, and ensuring guest and associate satisfaction while meeting budget goals. The manager oversees security operations, conducts safety audits, manages risk assessments, and coordinates with local law enforcement and emergency services.
Job Requirements
High school diploma or GED with 4 years of security or loss prevention experience, or a 2-year degree in Criminal Justice or related major with 2 years of experience.
Knowledge of federal, state, and local laws and safety regulations.
Ability to conduct hazard and risk assessments and safety audits.
Experience in managing security operations including patrol and emergency response.
Skills in handling complaints, disputes, and conflicts professionally.
Capability to lead and mentor a security/loss prevention team.
Strong communication and interpersonal skills.
Ability to train staff on safety and security procedures.
Competence in monitoring loss prevention equipment and systems.
Skill in evaluating and resolving incidents involving guests and associates.
Familiarity with OSHA and accident prevention programs.
Proficiency in conducting investigations and claims monitoring.
Commitment to delivering exceptional customer service.
Ability to develop and maintain relationships with local law enforcement and emergency services.
Quick Info
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Loss Prevention
Security Operations Management
Risk Assessment
Safety Audits
Staff Training And Development
Incident Investigation
Regulatory Compliance
Communication Skills
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