Loss Prevention Manager – Marriott International

The Loss Prevention Manager is responsible for managing daily departmental functions to protect property assets, associates, guests, and the property itself. This role plays a critical part in ensuring safety and security while maintaining guest and associate satisfaction in a hospitality environment.

The Loss Prevention Manager at Sheraton Kota Kinabalu oversees the security operations and safety audits to ensure a secure environment for guests and staff. This position involves training staff on emergency procedures and managing risk assessments to meet budget goals.

Key Responsibilities:

• Manage daily security operations to protect property and guests.
• Conduct safety audits and risk assessments regularly.
• Train staff in emergency and accident prevention procedures.
• Maintain required logs and certifications for compliance.
• Handle complaints, disputes, and conflicts professionally.
• Coordinate with local law enforcement and emergency services.
• Monitor loss prevention equipment and systems effectively.