
The Managed Services Service Architect will design and implement integrated managed service solutions for clients in Australia and New Zealand, ensuring alignment with ITIL practices and operational efficiency.
Join NTT DATA, a leader in technology services, as a Managed Services Service Architect. In this role, you will support customers across Australia and New Zealand, shaping integrated managed service solutions that encompass cloud, infrastructure, and applications. You will be responsible for designing operating models and integrating various technology towers into a coherent managed service, ensuring alignment with ITIL practices and improving service outcomes.
As a key player in our APAC Managed Services practice, you will lead service architecture for managed services opportunities, conduct discovery workshops, and partner with various teams to deliver technically credible and operationally executable solutions. Your expertise will help drive transition and transformation initiatives, ensuring our clients receive the highest quality of service.
Experience in service architecture or managed services solutioning
Strong English communication and workshop facilitation skills
Broad enterprise IT operations knowledge across various technology towers
Strong working knowledge of ITIL and core service management practices
Proven experience designing managed service operating models
Experience in shaping managed services transition and transformation
Practical understanding of modern managed services platforms
Commercial awareness linking scope, demand volumes, and service levels
NTT MSC Sdn Bhd has not disclosed the salary for this role. Managed Services - Service Architect positions in Selangor typically pay RM500–RM9,000 per month, based on the 69 comparable vacancies currently listed on SuperJobs.
This Managed Services - Service Architect position is based in Selangor, Malaysia. This role is fully on-site.
NTT MSC Sdn Bhd is looking for Experience in service architecture or managed services solutioning; Strong English communication and workshop facilitation skills; Broad enterprise IT operations knowledge across various technology towers.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Company
NTT MSC Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
9 skills
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NTT MSC Sdn Bhd has not disclosed the salary for this role. Managed Services - Service Architect positions in Selangor typically pay RM500–RM9,000 per month, based on the 69 comparable vacancies currently listed on SuperJobs.
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