Marcom Coordinator – Marriott International
Role Summary
The Marcom Coordinator is responsible for promoting brand awareness both internally and externally. This role focuses on maximizing revenue through effective sales techniques while maintaining guest loyalty to Marriott.
Job Description
The Marcom Coordinator plays a vital role in the daily operations of the marketing communications team, engaging with guests and team members to enhance the overall experience. This position requires a proactive approach to identify opportunities for up-selling and improving guest satisfaction.
Key Responsibilities:
- Promote brand awareness through various marketing channels.
- Maximize revenue by implementing effective sales techniques.
- Maintain guest loyalty by providing exceptional service.
- Recognize opportunities to up-sell and enhance guest experiences.
- Explain sales presentations clearly to potential guests.
- Verify eligibility for tours and respond to guest inquiries.
- Adhere to company policies and standards in all interactions.
Job Requirements
High school diploma or GED equivalent.
Strong communication skills to speak clearly and professionally.
Ability to maintain a professional appearance and confidentiality.
Capability to develop positive working relationships and support team goals.
Physical ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
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Skills Required
7 skills
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Required Skills
Communication
Sales Techniques
Customer Service
Team Collaboration
Problem Solving
Time Management
Attention To Detail
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