Marcom Coordinator – Marriott International
Marriott International
Education
Role Summary
The Marcom Coordinator at Aloft Hotels is responsible for promoting brand awareness and maximizing revenue through sales while maintaining guest loyalty. This role involves engaging with guests to enhance their experience and supporting company policies and standards.
Job Description
The Marcom Coordinator role involves promoting brand awareness both internally and externally. This position focuses on maximizing revenue through effective sales techniques while maintaining guest loyalty to Marriott. The coordinator is responsible for recognizing opportunities to up-sell and enhance guest experiences, explaining sales presentations, verifying eligibility for tours, answering guest inquiries, and following company policies and standards.
Job Requirements
High school diploma or GED equivalent.
Ability to follow company policies and procedures.
Ability to maintain a professional appearance and confidentiality.
Strong communication skills to speak clearly and professionally.
Capability to develop positive working relationships and support team goals.
Physical ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Ability to stand, sit, or walk for extended periods.
Willingness to perform other reasonable job duties as requested by supervisors.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Brand Awareness
Sales Techniques
Customer Service
Communication
Teamwork
Policy Compliance
Confidentiality
Guest Relations
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