
As a Messaging Services Advisor, you will provide advanced technical support for M365 services, ensuring minimal disruption to end users. Your role will involve troubleshooting complex issues and enhancing the overall client experience.
Join NTT DATA, a leader in technology services, as a Messaging Services Senior Specialist. In this role, you will be responsible for providing high-quality support for M365 services, including Exchange Online and Microsoft Purview administration. You will handle escalations, critical issues, and maintenance activities while ensuring a positive client experience. Your expertise will be crucial in managing complex integration issues and supporting the email and collaboration infrastructure.
Strong verbal and written communication skills
Ability to explain technical concepts to end users
Good analytical and problem-solving skills
Experience with M365 services, including Exchange Online and SharePoint
Knowledge of data governance, security, and compliance in M365
Familiarity with ITSM tools for request and incident management
Flexibility to work in shifts supporting SGT or MYT time zones
Proactive approach to continuous learning and adapting to new technologies
NTT MSC Sdn Bhd has not disclosed the salary for this role. Messaging Services Advisor (M365 Platform-EOP) positions in Selangor typically pay RM500–RM9,000 per month, based on the 69 comparable vacancies currently listed on SuperJobs.
This Messaging Services Advisor (M365 Platform-EOP) position is based in Selangor, Malaysia. This role is fully on-site.
NTT MSC Sdn Bhd is looking for Strong verbal and written communication skills; Ability to explain technical concepts to end users; Good analytical and problem-solving skills.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Company
NTT MSC Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
NTT MSC Sdn Bhd has not disclosed the salary for this role. Messaging Services Advisor (M365 Platform-EOP) positions in Selangor typically pay RM500–RM9,000 per month, based on the 69 comparable vacancies currently listed on SuperJobs.
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