Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) at Shopee - Kuala Lumpur
Role Summary
The Operational Excellence - HC Planning role is responsible for leading headcount planning processes to ensure workforce capacity aligns with business needs. This position plays a critical role in financial forecasting, budgeting, and optimizing staffing within a dynamic fulfillment center environment.
Job Description
In this role, you will engage in day-to-day operations that involve analyzing workforce requirements and collaborating with various teams to enhance efficiency. You will also be responsible for building strong relationships with stakeholders and driving continuous improvement initiatives.
Key Responsibilities:
- Lead headcount planning processes to align workforce capacity with business needs.
- Conduct financial forecasting and budgeting to support operational goals.
- Develop workforce models to optimize staffing levels.
- Collaborate with teams to enhance operational efficiency.
- Build strong relationships with stakeholders to drive alignment.
- Provide leadership to customer service teams to meet organizational goals.
- Manage additional tasks as required to support the fulfillment center.
Job Requirements
Bachelor’s Degree in Business, Engineering, Supply Chain, Operations Management, or related field.
Proven experience in headcount planning and operations management, preferably in logistics or e-commerce.
Strong analytical skills with proficiency in Excel and Google Sheets.
Knowledge of workforce scheduling and cost analysis.
Excellent communication and negotiation skills.
Ability to thrive in a fast-paced environment.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Analytical Skills
Excel
Google Sheets
Communication
Negotiation
Workforce Scheduling
Cost Analysis
Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) Salary at Shopee
Shopee has not disclosed the salary for this role. Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) positions in Kuala Lumpur typically pay RM1,000–RM6,000 per month, based on the 43 comparable vacancies currently listed on SuperJobs.
How to Apply for This Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Shopee asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-10, so apply early.
Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) - Frequently Asked Questions
What is the salary for a Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) at Shopee in Kuala Lumpur?
Shopee has not disclosed the salary for this role. Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) positions in Kuala Lumpur typically pay RM1,000–RM6,000 per month, based on the 43 comparable vacancies currently listed on SuperJobs.
Where is this Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) job located?
This Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) role?
Shopee is looking for Bachelor’s Degree in Business, Engineering, Supply Chain, Operations Management, or related field.; Proven experience in headcount planning and operations management, preferably in logistics or e-commerce.; Strong analytical skills with proficiency in Excel and Google Sheets..
How do I apply for this Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) job at Shopee?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-10.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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