Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) at Shopee - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 29 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Operational Excellence - HC Planning role is responsible for leading headcount planning processes to ensure workforce capacity aligns with business needs. This position plays a critical role in financial forecasting, budgeting, and optimizing staffing within a dynamic fulfillment center environment.
Job Description
In this role, you will engage in day-to-day operations that involve analyzing workforce requirements and collaborating with various teams to enhance efficiency. You will also be responsible for building strong relationships with stakeholders and driving continuous improvement initiatives.
Key Responsibilities:
- Lead headcount planning processes to align workforce capacity with business needs.
- Conduct financial forecasting and budgeting to support operational goals.
- Develop workforce models to optimize staffing levels.
- Collaborate with teams to enhance operational efficiency.
- Build strong relationships with stakeholders to drive alignment.
- Provide leadership to customer service teams to meet organizational goals.
- Manage additional tasks as required to support the fulfillment center.
Job Requirements
Bachelor’s Degree in Business, Engineering, Supply Chain, Operations Management, or related field.
Proven experience in headcount planning and operations management, preferably in logistics or e-commerce.
Strong analytical skills with proficiency in Excel and Google Sheets.
Knowledge of workforce scheduling and cost analysis.
Excellent communication and negotiation skills.
Ability to thrive in a fast-paced environment.
Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) - Frequently Asked Questions
What is the salary for a Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) at Shopee in Kuala Lumpur?
Shopee has not disclosed the salary for this role. Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) positions in Kuala Lumpur typically pay RM1,000–RM7,500 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
Where is this Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) job located?
This Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) role?
Shopee is looking for Bachelor’s Degree in Business, Engineering, Supply Chain, Operations Management, or related field.; Proven experience in headcount planning and operations management, preferably in logistics or e-commerce.; Strong analytical skills with proficiency in Excel and Google Sheets..
How do I apply for this Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) job at Shopee?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) Salary at Shopee
Shopee has not disclosed the salary for this role. Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) positions in Kuala Lumpur typically pay RM1,000–RM7,500 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang) Roles
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