Order to Cash Analyst (Korean speaking) – Accenture Malaysia
Role Summary
The Order to Cash Analyst (Korean speaking) is responsible for managing collections of outstanding accounts receivable from the existing client base. This role plays a crucial part in maintaining professional customer relations and ensuring timely payments.
Job Description
In this role, you will engage in daily interactions with clients to resolve billing issues and manage collections. You will work in a dynamic environment that emphasizes customer service and effective communication.
Key Responsibilities:
- Manage collections of outstanding accounts receivable.
- Resolve customer billing problems efficiently.
- Reduce accounts receivable delinquency through proactive measures.
- Review open accounts for collection and monitor their status.
- Make outbound collection calls to clients.
- Participate in cash calls with management to discuss client payments.
- Prepare and maintain collection reports.
- Send correspondence to customers to encourage payment of delinquent accounts.
Job Requirements
Strong communication skills in Korean and English.
Experience in resolving customer billing issues.
Ability to maintain professional customer relations.
Skills in monitoring accounts and preparing reports.
Customer service orientation to address client-billing problems.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
Click to submit your application
Required Skills
Communication
Customer Service
Problem Solving
Account Management
Billing Resolution
Report Preparation
Outbound Calling
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