Order to Cash Operations Analyst – Accenture Malaysia

The Order to Cash Operations Analyst is responsible for managing customer account creation and amendments, handling accounts receivable billings and invoicing, and ensuring invoice accuracy. The role requires strong Korean language communication skills and involves reporting, tracking metrics, investigating discrepancies, and providing expertise in billing and customer invoicing processes.

The Order to Cash Operations Analyst - Korean Speaker is responsible for processing customer account creation and amendments as well as handling accounts receivable billings, customer invoicing, and adjustments. The role involves understanding the end-to-end billing and invoicing processes, performing supervisory duties in Accounts Receivable when necessary, providing business unit reporting, tracking and reconciling daily and monthly volumes and metrics, ensuring invoice accuracy, and investigating discrepancies in invoices and customer information. The analyst also participates in analysis sessions to derive actionable insights and acts as a subject matter expert in billing and customer invoicing.