Order to Cash Operations Associate (Korean speaking) – Accenture Malaysia
Role Summary
The Order to Cash Operations Associate (Korean speaking) is responsible for managing collections of outstanding accounts receivable and maintaining customer relations. This role includes resolving billing issues, monitoring accounts, and supporting timely client payments through communication in Korean.
Job Description
The Order to Cash Operations Associate (Korean speaking) is responsible for collections of outstanding accounts receivable from the existing client base. This role involves resolving customer billing problems, reducing accounts receivable delinquency, and maintaining customer relations while making collection efforts.
Job Requirements
Good communication skills in Korean.
Ability to review and monitor accounts and collection reports.
Professional manner in making outbound collection calls.
Capability to identify issues causing account delinquency and discuss them with management.
Experience in resolving client billing problems and reducing delinquency.
Ability to attend meetings and provide timely follow-up on client payments.
Customer service skills in handling payment collections and correspondence.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Accounts Receivable
Collections Management
Billing Problem Resolution
Customer Service
Korean Language Communication
Account Monitoring
Payment Follow-Up
Professional Communication
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