Order to Cash Operations Associate (Korean speaking) – Accenture Malaysia
Role Summary
The Order to Cash Operations Associate (Korean speaking) is responsible for the collections of outstanding accounts receivable from the existing client base. This role plays a crucial part in maintaining customer relations while effectively managing collection efforts.
Job Description
In this role, you will engage in daily interactions with clients to resolve billing issues and ensure timely payments. You will work in a dynamic environment that emphasizes customer service and effective communication.
Key Responsibilities:
- Manage collections of outstanding accounts receivable.
- Resolve customer billing problems efficiently.
- Reduce accounts receivable delinquency through proactive measures.
- Maintain positive customer relations during collection efforts.
- Review and monitor accounts and collection reports regularly.
- Conduct outbound collection calls in a professional manner.
- Identify issues causing account delinquency and discuss solutions with management.
Job Requirements
Good communication skills in Korean.
Experience in resolving client billing problems.
Ability to review and monitor accounts and collection reports.
Professional demeanor in making outbound collection calls.
Strong customer service skills in handling payment collections.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Korean Communication
Customer Service
Problem Solving
Account Management
Billing Resolution
Attention To Detail
Time Management
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances