Outlet Operations Coordinator – DobiQueen
Role Summary
The Outlet Operations Coordinator is responsible for managing day-to-day operations across multiple outlets. This role collaborates with Area Managers to ensure operational readiness and efficiency, impacting overall business performance.
Job Description
The Coordinator oversees daily operations by preparing schedules, allocating resources, and providing administrative and operational support. This position requires a proactive approach to ensure smooth functioning across various outlets.
Key Responsibilities:
- Manage daily operations and ensure compliance with company policies.
- Prepare and maintain staff schedules for optimal resource allocation.
- Collaborate with Area Managers to assess operational needs.
- Monitor and report on outlet performance metrics.
- Provide administrative support to enhance operational efficiency.
- Train and mentor staff to uphold service standards.
- Address customer inquiries and resolve issues promptly.
Job Requirements
Good communication skills in English and Bahasa Malaysia.
Candidate must possess at least a Certificate / Diploma or above.
At least 2 years of experience in the retail business.
Strong integrity and customer-friendly attitude.
Attention to detail in producing task reports.
Experience in managing multiple outlets.
Quick Info
Company
DobiQueen
Location
Selangor
Salary
MYR 2700 - 3500
Skills Required
7 skills
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Required Skills
Operations Management
Team Coordination
Customer Service
Scheduling
Performance Monitoring
Problem Solving
Attention To Detail
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