Outlet Operations Coordinator at DobiQueen - Selangor

The Outlet Operations Coordinator is responsible for managing day-to-day operations across multiple outlets. This role collaborates with Area Managers to ensure operational readiness and efficiency, impacting overall business performance.

The Coordinator oversees daily operations by preparing schedules, allocating resources, and providing administrative and operational support. This position requires a proactive approach to ensure smooth functioning across various outlets.

Key Responsibilities:

• Manage daily operations and ensure compliance with company policies.
• Prepare and maintain staff schedules for optimal resource allocation.
• Collaborate with Area Managers to assess operational needs.
• Monitor and report on outlet performance metrics.
• Provide administrative support to enhance operational efficiency.
• Train and mentor staff to uphold service standards.
• Address customer inquiries and resolve issues promptly.