Penyelia Khidmat Pelanggan at Hogo Shipping (M) Sdn Bhd - Kuala Lumpur
Role Summary
The Customer Service Supervisor is responsible for overseeing the order reception and verification process from customers. This role requires effective communication and attention to detail to ensure customer satisfaction and smooth order handling.
Job Description
As a Customer Service Supervisor, you will engage in daily interactions with customers, ensuring their orders are processed accurately and efficiently. You will collaborate with various teams to maintain a seamless order management process.
Key Responsibilities:
- Receive and verify customer orders promptly.
- Communicate effectively with customers to address inquiries and concerns.
- Coordinate with other teams to ensure smooth order processing.
- Monitor order handling procedures to meet customer requirements.
- Resolve customer issues quickly and effectively.
- Maintain accurate records of customer interactions and orders.
- Train and mentor junior customer service staff.
Job Requirements
Minimum education of SPM or equivalent
Experience in customer service is an advantage
Good communication skills in Malay and English
Ability to work under pressure and meet deadlines
Quick and effective problem-solving skills
Basic knowledge of order management systems
Proactive and customer-oriented attitude
Ability to work both independently and as part of a team
Quick Info
Company
Hogo Shipping (M) Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 4500 - 6000
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Time Management
Team Collaboration
Order Management
Attention To Detail
Penyelia Khidmat Pelanggan Salary at Hogo Shipping (M) Sdn Bhd
Hogo Shipping (M) Sdn Bhd lists this Penyelia Khidmat Pelanggan role at RM4,500–RM6,000 per month.
How to Apply for This Penyelia Khidmat Pelanggan Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Hogo Shipping (M) Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Penyelia Khidmat Pelanggan - Frequently Asked Questions
What is the salary for a Penyelia Khidmat Pelanggan at Hogo Shipping (M) Sdn Bhd in Kuala Lumpur?
Hogo Shipping (M) Sdn Bhd lists this Penyelia Khidmat Pelanggan role at RM4,500–RM6,000 per month.
Where is this Penyelia Khidmat Pelanggan job located?
This Penyelia Khidmat Pelanggan position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Penyelia Khidmat Pelanggan role?
Hogo Shipping (M) Sdn Bhd is looking for Minimum education of SPM or equivalent; Experience in customer service is an advantage; Good communication skills in Malay and English.
How do I apply for this Penyelia Khidmat Pelanggan job at Hogo Shipping (M) Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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