re:fresh (Housekeeping) Manager at Marriott International - Kedah

The re:fresh (Housekeeping) Manager is responsible for overseeing the daily operations of Housekeeping and Laundry. This role ensures that all areas of the hotel are clean and well-maintained, contributing to guest satisfaction and operational efficiency.

In this role, you will manage the housekeeping team and coordinate daily activities to maintain high cleanliness standards across guest rooms and public areas. You will also collaborate with other departments to ensure seamless operations and guest experiences.

Key Responsibilities:

• Oversee daily housekeeping operations to ensure cleanliness and maintenance standards are met.
• Manage and train housekeeping staff to enhance service quality and efficiency.
• Conduct regular inspections of guest rooms and public areas to uphold cleanliness standards.
• Coordinate with other departments to facilitate smooth operations and guest services.
• Maintain inventory of cleaning supplies and manage departmental costs effectively.
• Address guest complaints and implement improvements in service performance.
• Support the implementation of training and employee orientation programs.