Receptionist at Health world spa and massage - Kuala Lumpur

The Receptionist is responsible for guest service and front desk operations at the spa. This role plays a crucial part in ensuring a welcoming environment and smooth operational flow for guests seeking relaxation and wellness services.

The Receptionist manages day-to-day front desk activities, greeting guests, and assisting with their needs. This position requires a proactive approach to guest interactions and effective coordination with spa therapists to ensure a seamless experience.

Key Responsibilities:

• Greet guests upon arrival and provide a warm welcome.
• Assist with check-in and check-out processes for treatments.
• Provide detailed information on spa services, promotions, and operating hours.
• Manage bookings and cancellations efficiently.
• Coordinate the spa schedule with therapists to optimize service delivery.
• Promote spa treatments and products to enhance guest experience.
• Handle night shift duties, including attending to late-night guests and completing daily transactions and reports.