Receptionist – Health world spa and massage

The Receptionist role at the spa involves managing front desk operations and providing guest services, including greeting guests, assisting with check-ins and check-outs, and managing bookings. The position requires maintaining the spa's cleanliness and readiness, handling night shift responsibilities, and promoting spa services while upholding confidentiality and professionalism.

The Receptionist is responsible for guest service and front desk operations at the spa. This includes greeting guests upon arrival, assisting with check-in and check-out for treatments, and providing detailed information on spa services, promotions, and operating hours. The role also involves managing bookings and cancellations, coordinating the spa schedule with therapists, promoting spa treatments and products, and handling night shift duties such as attending to late-night guests and completing daily transactions and reports. Additionally, the Receptionist maintains the cleanliness and readiness of the spa reception and treatment areas, monitors safety and maintenance issues, assists in end-of-day reconciliation, and prepares daily sales and activity reports. The position requires maintaining confidentiality and professionalism in all guest interactions.