Internship Front Office Receptionist at Health world spa and massage - Kuala Lumpur

The Internship Front Office Receptionist is responsible for providing a welcoming experience for guests at the spa. This role plays a crucial part in managing guest interactions and ensuring smooth operations during both day and night shifts.

As an Internship Front Office Receptionist, you will engage with guests daily, assisting them with check-in and check-out processes while providing information about spa services. You will also manage bookings and schedules, ensuring a seamless experience for all visitors.

Key Responsibilities:

• Greet guests warmly upon arrival and assist with check-in and check-out.
• Provide detailed information on spa services and handle guest inquiries.
• Manage the spa schedule and promote treatments and products.
• Open the shop and arrange therapists' schedules in the morning.
• Maintain cleanliness and report any issues promptly.
• Assist with cash reconciliation and complete daily transactions and reports.
• Record guest preferences and feedback for future reference.
• Maintain stock levels and prepare sales reports.
• Ensure professionalism in all guest interactions.