Receptionist – Beaks Development Sdn Bhd
Role Summary
The Receptionist is responsible for welcoming and assisting guests with check-in and general inquiries. This role plays a crucial part in ensuring a seamless guest experience by managing various administrative tasks and collaborating with other staff members.
Job Description
In this dynamic role, the Receptionist will engage with guests daily, providing them with information and assistance to enhance their experience. The work environment is fast-paced, requiring the ability to handle multiple tasks efficiently.
Key Responsibilities:
- Welcome and assist guests during check-in and check-out processes.
- Provide information and directions to guests regarding hotel services and local attractions.
- Coordinate guest flow and manage baggage check-in procedures.
- Resolve guest issues promptly and effectively.
- Perform administrative tasks such as making reservations and selling tickets.
- Maintain the reception area and ensure it is welcoming and organized.
- Collaborate with other staff to ensure a seamless guest experience.
Job Requirements
Previous experience in customer service or hospitality is preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and quick thinking.
Ability to work in a fast-paced environment.
Familiarity with reservation systems or hospitality software is a plus.
Flexibility to work weekends and holidays as required.
Quick Info
Company
Beaks Development Sdn Bhd
Location
Selangor
Salary
MYR 1700 - 2300
Skills Required
7 skills
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Required Skills
Customer Service
Communication
Problem Solving
Time Management
Interpersonal Skills
Attention To Detail
Multitasking
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