
This role involves managing event registrations and providing exceptional customer service, requiring a friendly and patient approach to ensure a seamless experience for clients.
As a Registration Cum Customer Service Executive, you will be responsible for managing event registrations and maintaining the database efficiently. Your role will involve interacting with clients to ensure a smooth registration process, addressing inquiries, and providing exceptional customer support. You will also be tasked with updating and organizing participant information, ensuring accuracy and confidentiality. Your friendly demeanor and patience will be essential in creating a positive experience for attendees, contributing to the overall success of our events.
Manage event registration processes and databases
Provide excellent customer service and support
Interact with clients in a friendly and professional manner
Address inquiries and resolve issues promptly
Maintain accurate and confidential participant information
Demonstrate patience and a service-oriented attitude
Collaborate with team members to ensure smooth operations
Company
Success Resources Malaysia Group Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2800 - 4200
Skills Required
7 skills
Click to submit your application
Event Management
Customer Service
Database Management
Communication
Problem-Solving
Attention To Detail
Teamwork