Registration Cum Customer Service Executive – Success Resources Malaysia Group Sdn Bhd
Role Summary
The Registration Cum Customer Service Executive is responsible for managing event registrations and providing exceptional customer support. This role involves interacting with clients to ensure a smooth registration process and contributing to the overall success of events.
Job Description
In this role, you will manage event registrations and maintain participant databases while interacting with clients in a friendly and professional manner. You will ensure accuracy and confidentiality of participant information, creating a positive experience for attendees.
Key Responsibilities:
- Manage event registration processes and databases
- Provide excellent customer service and support
- Interact with clients in a friendly and professional manner
- Address inquiries and resolve issues promptly
- Maintain accurate and confidential participant information
- Demonstrate patience and a service-oriented attitude
- Collaborate with team members to ensure smooth operations
Job Requirements
Bachelor's degree in a relevant field
Experience in customer service or event management
Proficient in English, both written and spoken
Strong organizational skills
Ability to work in a fast-paced environment
Excellent interpersonal skills
Detail-oriented and reliable
Quick Info
Company
Success Resources Malaysia Group Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2800 - 4200
Skills Required
7 skills
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Required Skills
Customer Service
Event Management
Communication
Problem Solving
Data Management
Team Collaboration
Attention To Detail
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