Relationship Manager – Shopee
Role Summary
The Relationship Manager - Business Development is responsible for managing seller accounts on Shopee's platform. This role focuses on enhancing transaction volumes and fostering long-term relationships with sellers in a dynamic e-commerce environment.
Job Description
In this role, you will engage with sellers through phone calls, educate them about Shopee's programs, and negotiate deals to ensure they understand the benefits of the platform. You will work in a fast-paced environment that encourages innovative problem-solving and relationship building.
Key Responsibilities:
- Manage seller accounts to enhance transaction volumes.
- Educate sellers about Shopee's programs and benefits.
- Build long-term relationships with sellers through effective communication.
- Negotiate deals within established parameters.
- Monitor seller performance and provide feedback.
- Collaborate with internal teams to improve seller experience.
- Analyze market trends to identify opportunities for sellers.
Job Requirements
A Bachelor’s degree in any field.
Experience in Account Management, Business Development, or Sales.
Strong interest in e-commerce.
Prior experience in social media roles is a plus.
Excellent command of English; fluency in other languages is an advantage.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Account Management
Business Development
E-Commerce Knowledge
Negotiation
Communication
Problem-Solving
Relationship Building
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