Relationship Manager / Key Account Manager – Shopee
Role Summary
The Relationship Manager / Key Account Manager - Fashion Cluster is responsible for developing and maintaining strong relationships with fashion sellers. This role involves overseeing accounts, negotiating deals, and creating strategic business plans to drive growth in a dynamic e-commerce environment.
Job Description
In this role, you will engage with fashion sellers daily, addressing their inquiries and issues while fostering strong partnerships. You will analyze seller performance and educate them on strategies to enhance their traction on Shopee.
Key Responsibilities:
- Develop and maintain strong relationships with fashion sellers.
- Address inquiries and resolve issues for sellers.
- Oversee accounts and negotiate deals to drive growth.
- Create strategic business plans tailored to seller needs.
- Educate sellers on increasing their traction on Shopee.
- Analyze seller performance and provide actionable insights.
- Identify market gaps and manage pricing strategies.
- Collaborate with internal teams to enhance seller visibility.
Job Requirements
Bachelor’s degree in any field.
Experience in the e-commerce industry is a plus.
Passion for fashion and commitment to making an impact.
Strong analytical skills, particularly with Excel.
Innovative problem-solving abilities.
Excellent team player with sales aptitude.
Proficient in English and other languages like Bahasa Melayu or Mandarin.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Relationship Management
Negotiation
Strategic Planning
Performance Analysis
Problem Solving
Team Collaboration
Communication
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