Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee - Kuala Lumpur
Role Summary
The Relationship Manager will onboard sellers to the FBS program while managing relationships and resolving inquiries. This role is crucial for optimizing seller performance and fulfillment operations.
Job Description
The FBS Relationship Manager is tasked with onboarding existing sellers onto the Fulfilled by Shopee (FBS) program. This role involves managing seller relationships, resolving inquiries, and ensuring seamless support. Additionally, the manager will analyze seller performance and collaborate with internal teams to optimize fulfillment operations.
Key responsibilities include engaging and educating sellers about FBS, addressing concerns, and monitoring seller performance to drive order growth. The position requires strong collaboration with internal teams to enhance fulfillment efficiency.
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Job Requirements
A Bachelor’s degree in any discipline are welcome to apply
Strong analytical skills (proficiency in Google Sheets is required)
Strong problem-solving and communication skills
Team player with an aptitude for work and the drive to constantly outperform your KPIs
Experience in e-commerce, account management, or seller operations would be an added advantage
Strong communication skills, both written and verbal in Mandarin and English
Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee - Frequently Asked Questions
What is the salary for a Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee at Shopee in Kuala Lumpur?
Shopee has not disclosed the salary for this role. Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee positions in Kuala Lumpur typically pay RM1,000–RM7,500 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
Where is this Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee job located?
This Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee role?
Shopee is looking for A Bachelor’s degree in any discipline are welcome to apply; Strong analytical skills (proficiency in Google Sheets is required); Strong problem-solving and communication skills.
How do I apply for this Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee job at Shopee?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee Salary at Shopee
Shopee has not disclosed the salary for this role. Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee positions in Kuala Lumpur typically pay RM1,000–RM7,500 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
How to Apply for This Relationship Manager (Mandarin Speaker) - Fulfilled by Shopee Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Shopee asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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