Reservations Manager at Marriott International - Sabah
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Reservations Manager is responsible for leading the reservations sales team to maximize revenue and drive customer loyalty. This role involves overseeing daily sales operations and ensuring exceptional service standards are consistently met.
Job Description
As a Reservations Manager at Le Méridien Kota Kinabalu, you will engage in day-to-day operations that include managing the reservations sales team and monitoring market trends. You will also be involved in contract negotiations and staff training to enhance service delivery.
Key Responsibilities:
- Lead the reservations sales team to achieve revenue targets.
- Solicit new business opportunities to expand the customer base.
- Monitor market trends and competitor activities to inform strategy.
- Manage daily sales operations, including contract negotiations.
- Oversee staff training and development to ensure high service standards.
- Create labor schedules to optimize team performance.
- Handle guest complaints and ensure customer satisfaction.
Job Requirements
High school diploma or a 2-year degree in Business, Marketing, or Hotel Management.
At least 2 years of experience in sales, marketing, guest services, or front desk operations.
Strong negotiating skills and creative selling techniques.
Deep understanding of market trends and competitor analysis.
Proficiency in managing staff performance and training.
Reservations Manager - Frequently Asked Questions
What is the salary for a Reservations Manager at Marriott International in Sabah?
Marriott International has not disclosed the salary for this role.
Where is this Reservations Manager job located?
This Reservations Manager position is based in Sabah, Malaysia. This role is fully on-site.
What qualifications do I need for this Reservations Manager role?
Marriott International is looking for High school diploma or a 2-year degree in Business, Marketing, or Hotel Management.; At least 2 years of experience in sales, marketing, guest services, or front desk operations.; Strong negotiating skills and creative selling techniques..
How do I apply for this Reservations Manager job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Incentive / Bonus
Performance-based incentives available according to company policy.
Skills Required
7 skills
Required Skills
Reservations Manager Salary at Marriott International
Marriott International has not disclosed the salary for this role.
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