Reservations Supervisor at Marriott International - Kuala Lumpur
Role Summary
The Reservations Supervisor is responsible for overseeing the accuracy of room blocks, reservations, and group market codes. This role plays a crucial part in ensuring guest satisfaction and maximizing revenue through effective communication and team management.
Job Description
The Reservations Supervisor manages daily operations related to reservations, ensuring that all requests are processed accurately and efficiently. They work closely with team members to maintain high standards of service and compliance with company policies.
Key Responsibilities:
- Oversee the accuracy of room blocks and reservations.
- Communicate company values and procedures to new employees.
- Process reservation requests received through various channels.
- Identify guest needs and verify room availability.
- Explain policies and accommodate special requests.
- Follow sales techniques to maximize revenue.
- Assist in training, scheduling, and coaching employees.
- Address guest concerns and maintain positive team relationships.
Job Requirements
High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
At least 1 year of supervisory experience.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Team Leadership
Communication
Problem Solving
Time Management
Attention To Detail
Reservations Supervisor Salary at Marriott International
Marriott International has not disclosed the salary for this role. Reservations Supervisor positions in Kuala Lumpur typically pay RM700–RM5,000 per month, based on the 34 comparable vacancies currently listed on SuperJobs.
How to Apply for This Reservations Supervisor Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Marriott International asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-24, so apply early.
Reservations Supervisor - Frequently Asked Questions
What is the salary for a Reservations Supervisor at Marriott International in Kuala Lumpur?
Marriott International has not disclosed the salary for this role. Reservations Supervisor positions in Kuala Lumpur typically pay RM700–RM5,000 per month, based on the 34 comparable vacancies currently listed on SuperJobs.
Where is this Reservations Supervisor job located?
This Reservations Supervisor position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Reservations Supervisor role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; At least 2 years of related work experience.; At least 1 year of supervisory experience..
How do I apply for this Reservations Supervisor job at Marriott International?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-24.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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