Residences Concierge – Marriott International
Role Summary
The Residences Concierge is responsible for responding to requests from residence owners and their guests for information and services. This role plays a crucial part in enhancing the guest experience by ensuring their unique needs are met and providing exceptional service.
Job Description
The Residences Concierge engages with residence owners and guests daily, addressing their requests for information, special arrangements, and services. This position requires coordination with various departments to ensure a seamless guest experience.
Key Responsibilities:
- Respond to requests from residence owners and guests for information and services.
- Make arrangements for transportation and reservations as needed.
- Identify appropriate service providers to meet unique guest needs.
- Ensure visitor access is properly authorized and recorded.
- Provide information about the property and surrounding amenities.
- Coordinate with other departments to enhance guest services.
- Assist with scheduling and valet services.
- Perform lobby ambassador duties to maintain a welcoming environment.
Job Requirements
High school diploma or G.E.D. equivalent is required.
At least 1 year of related work experience is preferred.
Must be able to speak English, Malay, and Chinese.
Candidate must be a Malaysian citizen.
No supervisory experience is required.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Problem Solving
Time Management
Multitasking
Attention To Detail
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