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Residences Concierge Lead at Marriott International - Kuala Lumpur

Marriott International
Kuala Lumpur
Salary: Undisclosed

This job is no longer accepting applications.

It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.

Role Summary

The Residences Concierge Lead is responsible for maintaining the highest level of safety, security, and hospitality to Residence owners. This role involves coordinating with various departments to address concerns and ensuring service excellence in a dynamic hospitality environment.

Job Description

In this role, you will oversee daily operations, respond to Residence owners' requests, and mentor employees to uphold the Ritz-Carlton standards. You will work closely with various departments to ensure a seamless experience for Residence owners.

Key Responsibilities:

  • Schedule and supervise daily concierge operations.
  • Respond to Residence owners' inquiries and service requests.
  • Coordinate with departments to resolve concerns effectively.
  • Assist with reservation and service arrangements.
  • Mentor and train employees on service excellence.
  • Ensure compliance with company policies and procedures.
  • Perform lobby ambassador duties to enhance guest experience.

Job Requirements

High school diploma or G.E.D. equivalent.

At least 1 year of related work experience.

Ability to communicate clearly and professionally in English, Malay, and Chinese.

Must be a Malaysian Citizen.

Residences Concierge Lead - Frequently Asked Questions

What is the salary for a Residences Concierge Lead at Marriott International in Kuala Lumpur?

Marriott International has not disclosed the salary for this role. Residences Concierge Lead positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.

Where is this Residences Concierge Lead job located?

This Residences Concierge Lead position is based in Kuala Lumpur, Malaysia. This role is fully on-site.

What qualifications do I need for this Residences Concierge Lead role?

Marriott International is looking for High school diploma or G.E.D. equivalent.; At least 1 year of related work experience.; Ability to communicate clearly and professionally in English, Malay, and Chinese..

How do I apply for this Residences Concierge Lead job at Marriott International?

This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.

Quick Info

Company

Marriott International

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

6 skills

Required Skills

Customer ServiceCommunicationProblem-SolvingTeam LeadershipTime ManagementMultilingual Proficiency

Residences Concierge Lead Salary at Marriott International

Marriott International has not disclosed the salary for this role. Residences Concierge Lead positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.

How to Apply for Similar Residences Concierge Lead Roles

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