Room Controller at Marriott International - Kuala Lumpur
Role Summary
The Room Controller is responsible for assigning rooms according to guest requests and preferences whenever possible. This role plays a crucial part in ensuring a smooth check-in process and enhancing guest satisfaction in a dynamic hospitality environment.
Job Description
In this role, the Room Controller manages room assignments, pre-registers guests, and coordinates with various departments to ensure a seamless experience for arriving guests. The position requires attention to detail and a commitment to maintaining high standards of service.
Key Responsibilities:
- Assign rooms based on guest requests and preferences.
- Pre-register guests and organize check-in for arriving groups.
- Manage room reservations and cancellations efficiently.
- Review and verify out-of-order rooms.
- Adjust guest billing and process check-ins and check-outs.
- Secure valid payment and run daily reports.
- Follow up with guests to ensure satisfaction and relay messages.
Job Requirements
High school diploma or G.E.D. equivalent.
Less than 1-year related work experience.
Ability to stand, sit, or walk for extended periods of time.
Professional communication skills, including clear verbal and written language.
Ability to maintain confidentiality of proprietary information.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Room Management
Customer Service
Communication
Problem Solving
Attention To Detail
Team Collaboration
Room Controller Salary at Marriott International
Marriott International has not disclosed the salary for this role. Room Controller positions in Kuala Lumpur typically pay RM700–RM5,000 per month, based on the 34 comparable vacancies currently listed on SuperJobs.
How to Apply for This Room Controller Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Marriott International asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-17, so apply early.
Room Controller - Frequently Asked Questions
What is the salary for a Room Controller at Marriott International in Kuala Lumpur?
Marriott International has not disclosed the salary for this role. Room Controller positions in Kuala Lumpur typically pay RM700–RM5,000 per month, based on the 34 comparable vacancies currently listed on SuperJobs.
Where is this Room Controller job located?
This Room Controller position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Room Controller role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; Less than 1-year related work experience.; Ability to stand, sit, or walk for extended periods of time..
How do I apply for this Room Controller job at Marriott International?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-17.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Similar Roles
Browse every open vacancy for these job titles across Malaysia.
Room Controller jobs in Kuala Lumpur
Browse the wider market this role sits in — by sector, by state, and both together.