Room Coordinator – Marriott International
Marriott International
Education
Role Summary
The Room Coordinator at Marriott Executive Apartments Kuala Lumpur is responsible for coordinating guest room assignments and check-in procedures. This role involves managing reservations, billing verification, key activation, and ensuring clear communication with guests and staff to support guest satisfaction.
Job Description
The Room Coordinator at Marriott Executive Apartments Kuala Lumpur is responsible for assigning rooms according to guest requests and preferences, handling pre-registration and check-in procedures, and coordinating with other departments to ensure guest satisfaction. This role involves managing reservations, billing verification, activating room keys, and providing clear communication with guests and staff. The position requires adherence to company policies, maintaining confidentiality, and supporting team goals while delivering quality service.
Job Requirements
High school diploma or G.E.D. equivalent.
Less than 1-year related work experience.
No supervisory experience.
Ability to follow company policies and procedures.
Effective communication skills with guests and team members.
Capability to use computers and POS systems to enter and locate information.
Ability to stand, sit, or walk for extended periods.
Physical ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds.
Willingness to perform other reasonable job duties as requested by supervisors.
Commitment to maintaining a clean and professional personal appearance.
Ability to maintain confidentiality of proprietary information.
Skill in providing customer service to address guests' needs and concerns.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Customer Service
Reservation Management
Check-In And Registration Procedures
Billing Verification
Communication Skills
Point Of Sale (POS) Systems
Confidentiality
Teamwork
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