Room Coordinator – Marriott International
Role Summary
The Room Coordinator is responsible for managing room assignments and ensuring guest satisfaction. This role plays a crucial part in the daily operations of Marriott Executive Apartments Kuala Lumpur, coordinating with various departments to enhance the guest experience.
Job Description
The Room Coordinator at Marriott Executive Apartments Kuala Lumpur engages in daily tasks that include handling guest requests, managing reservations, and ensuring smooth check-in procedures. The role requires effective communication and collaboration with team members to maintain high service standards.
Key Responsibilities:
- Assign rooms according to guest requests and preferences.
- Handle pre-registration and check-in procedures efficiently.
- Manage reservations and verify billing information.
- Activate room keys for guests upon arrival.
- Coordinate with other departments to ensure guest satisfaction.
- Provide clear communication with guests and staff.
- Maintain confidentiality of proprietary information.
Job Requirements
High school diploma or G.E.D. equivalent.
Less than 1-year related work experience.
Ability to follow company policies and procedures.
Effective communication skills with guests and team members.
Commitment to maintaining a clean and professional personal appearance.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Communication
Customer Service
Time Management
Problem Solving
Team Collaboration
Attention To Detail
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