Rooms Controller at Marriott International - Johor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Rooms Controller is responsible for managing room assignments based on guest requests and preferences. This role plays a crucial part in ensuring a smooth check-in process and enhancing guest satisfaction in a dynamic hospitality environment.
Job Description
In this role, you will oversee the organization and coordination of check-in and pre-registration procedures for arriving guests, ensuring that all requests are met efficiently. You will also be responsible for maintaining communication between staff and guests while adhering to company policies.
Key Responsibilities:
- Assign rooms based on guest requests and preferences.
- Pre-register designated guests and prepare key packets.
- Organize and coordinate check-in and pre-registration procedures for arriving groups.
- Confirm reservations and cancellations as needed.
- Review room statuses daily and verify billing accuracy.
- Process all guest check-ins and check-outs efficiently.
- Handle communication among staff and guests to ensure a seamless experience.
Job Requirements
High school diploma or G.E.D. equivalent.
Strong communication skills with professional language usage.
Ability to handle guest requests and service needs effectively.
Willingness to comply with company policies and maintain confidentiality.
Ability to work collaboratively with other departments.
Rooms Controller - Frequently Asked Questions
What is the salary for a Rooms Controller at Marriott International in Kuala Lumpur?
Marriott International has not disclosed the salary for this role. Rooms Controller positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
Where is this Rooms Controller job located?
This Rooms Controller position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Rooms Controller role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; Strong communication skills with professional language usage.; Ability to handle guest requests and service needs effectively..
How do I apply for this Rooms Controller job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Rooms Controller Salary at Marriott International
Marriott International has not disclosed the salary for this role. Rooms Controller positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Rooms Controller Roles
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- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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