Sales Manager – Marriott International
Role Summary
The Sales Manager is responsible for proactively soliciting and handling sales opportunities. This role plays a crucial part in ensuring timely service delivery and fostering long-term, value-based customer relationships to achieve sales objectives.
Job Description
In this role, the Sales Manager will engage in daily sales activities, collaborating with various sales channels to maximize revenue and provide exceptional customer service. The work environment is dynamic, requiring strong interpersonal skills and a focus on building customer loyalty.
Key Responsibilities:
- Proactively solicit and manage sales opportunities.
- Ensure timely turnover of business for proper service delivery.
- Assist in leading daily sales activities to achieve sales objectives.
- Collaborate with various sales channels to maximize revenue.
- Manage relationships with customers and stakeholders.
- Drive customer loyalty through exceptional service.
- Interact with guests to obtain feedback and enhance guest relations.
Job Requirements
Bachelor's degree or associate degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major.
Minimum of 1 year experience in sales and marketing for bachelor's degree holders, or 3 years experience for associate degree holders.
Strong customer service skills with the ability to drive customer loyalty.
Effective communication skills to interact with guests.
Ability to build and strengthen customer relationships.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Sales Management
Customer Relationship Management
Communication
Market Analysis
Team Collaboration
Proposal Management
Service Excellence
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