Sales Manager,Proactive – Marriott International
Role Summary
The Sales Manager, Proactive is responsible for proactively soliciting and managing group and catering-related business opportunities. This role plays a crucial part in maximizing revenue and enhancing customer loyalty through exceptional service delivery.
Job Description
The Sales Manager, Proactive at Sheraton Johor Bahru engages in daily activities focused on identifying and securing group and catering business opportunities. This position requires a dynamic approach to sales and customer service, ensuring that all client interactions are handled with professionalism and efficiency.
Key Responsibilities:
- Proactively solicit and manage group and catering-related business opportunities.
- Maximize revenue by up-selling business opportunities.
- Achieve personal and team revenue goals.
- Ensure proper and timely business turnover for service delivery.
- Drive customer loyalty by delivering excellent service throughout each customer experience.
- Identify new group/catering business opportunities to achieve revenue goals.
- Monitor same day selling procedures to maximize revenue and control occupancy.
Job Requirements
High school diploma or GED with 2 years of experience in sales and marketing, guest services, front desk, or related professional area, OR a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with no work experience required.
Ability to identify new group/catering business opportunities.
Experience in responding to group/catering sales inquiries outside the Event Booking Center's scope.
Proficiency in using sales resources and administrative support effectively.
Capability to execute operational aspects.
Quick Info
Company
Marriott International
Location
Johor
Salary
—
Skills Required
6 skills
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Required Skills
Sales Strategy
Customer Relationship Management
Negotiation
Market Analysis
Revenue Management
Communication
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