Sales Operation Support – Accenture Malaysia

The Sales Operation Support - Mandarin Speaking role involves managing key customer accounts and supporting the full supply chain process. This position requires coordination with various teams to handle demand forecasting, revenue management, and ensure smooth order delivery.

The Sales Operation Support - Mandarin Speaking role involves supporting account business operations through managing key customer accounts and overseeing the full supply chain process. The candidate will handle product planning, demand and supply, backlog, rebates, inventory, and address daily logistics issues. This role includes serving as the main contact for global accounts, collaborating with supply, logistics, finance, and operations teams to manage supply requests and ensure smooth order delivery. The candidate will also work closely with customers and supply teams to improve short-term demand forecast accuracy by understanding sales strategies, market trends, production plans, inventory, and sales data, aligning both customers and internal teams with business goals to drive growth and achieve targets. Additionally, the role involves responsibility for revenue management such as accurate system updates, alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance.