Seller Engagement Coordinator – Shopee
Role Summary
The Seller Engagement Coordinator is responsible for enhancing the seller ecosystem through comprehensive engagement plans. This role involves managing programs and ensuring effective communication to improve seller satisfaction and outcomes.
Job Description
In this role, you will engage with sellers daily, curating and executing strategies to foster a thriving seller community. You will work in a dynamic environment that values collaboration and innovation.
Key Responsibilities:
- Curate and execute engagement plans to enhance seller experience.
- Manage onboarding programs for top sellers.
- Track and analyze seller sentiment to inform strategies.
- Ensure effective communication across various platforms.
- Regularly evaluate program effectiveness to meet objectives.
- Collaborate with cross-functional teams to drive initiatives.
- Provide support and resources to sellers to improve their performance.
Job Requirements
Bachelor’s degree in any field.
2-3 years of experience in community engagement or program management.
Willingness to travel out-of-state as needed.
Strong problem-solving skills.
Excellent team player.
Proficient in Microsoft Office and Google Office Tools.
Fluent in English and Bahasa; Mandarin is a plus.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Community Engagement
Program Management
Communication
Problem Solving
Team Collaboration
Microsoft Office
Google Office Tools
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