Senior Customer Assistant at Endah Parade – Watsons Personal Care Stores Sdn Bhd

The Senior Customer Assistant is responsible for delivering exceptional customer service while promoting Watsons' diverse range of products. This role involves engaging with customers to understand their needs and providing tailored recommendations to ensure a pleasant shopping experience.

As a Senior Customer Assistant at Endah Parade, you will engage with customers daily, providing them with personalized service and support. You will maintain a professional demeanor while handling inquiries and assisting in merchandising efforts to enhance product visibility and accessibility.

Key Responsibilities:

• Deliver exceptional customer service to enhance the shopping experience.
• Engage with customers to understand their needs and preferences.
• Provide tailored product recommendations based on customer inquiries.
• Handle customer inquiries and resolve issues promptly.
• Support sales initiatives to drive store performance.
• Assist in merchandising and maintaining product displays.
• Collaborate with team members to ensure a positive work environment.