Senior Customer Assistant at Kuchai Entp Park – Watsons Personal Care Stores Sdn Bhd
Role Summary
The Senior Customer Assistant is responsible for delivering exceptional customer service while promoting Watsons' diverse range of products. This role involves engaging with customers to understand their needs and ensuring a welcoming shopping environment, contributing to customer loyalty and satisfaction.
Job Description
As a Senior Customer Assistant at Kuchai Entp Park, you will engage with customers daily, providing product recommendations and maintaining store standards. You will work in a fast-paced retail environment, ensuring a positive shopping experience for all customers.
Key Responsibilities:
- Deliver exceptional customer service to enhance customer satisfaction.
- Engage with customers to understand their needs and preferences.
- Provide knowledgeable product recommendations to customers.
- Maintain store standards and ensure a welcoming shopping environment.
- Assist in inventory management and stock replenishment.
- Foster customer loyalty through professionalism and product knowledge.
- Collaborate with team members to achieve sales targets.
Job Requirements
Proficient in English
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Experience in retail or customer service preferred
Team player with a positive attitude
Knowledge of personal care products is an advantage
Flexibility to work various shifts including weekends
Quick Info
Company
Watsons Personal Care Stores Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 1850 - 2300
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Teamwork
Problem Solving
Time Management
Product Knowledge
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