SENIOR CUSTOMER ASSISTANT @ WATSONS TIMES SQUARE – Watsons Personal Care Stores Sdn Bhd

The Senior Customer Assistant is responsible for delivering exceptional customer service and fostering a welcoming atmosphere. This role involves assisting customers with inquiries, providing product knowledge, and ensuring a pleasant shopping experience at Watsons Times Square.

As a Senior Customer Assistant, you will engage with customers daily, ensuring they receive the best service possible while maintaining store presentation standards. You will collaborate with team members to meet sales targets and enhance customer satisfaction.

Key Responsibilities:

• Deliver exceptional customer service to enhance the shopping experience.
• Assist customers with inquiries and provide accurate product knowledge.
• Handle transactions efficiently and accurately.
• Maintain store presentation standards to ensure a welcoming environment.
• Collaborate with team members to achieve sales targets.
• Foster lasting relationships with customers through professionalism and friendliness.
• Address customer complaints and resolve issues promptly.