Senior Customer Assistant (Watsons Pink – Watsons Personal Care Stores Sdn Bhd

The Senior Customer Assistant is responsible for delivering exceptional customer service while promoting a diverse range of products. This role involves engaging with customers to understand their needs and providing tailored recommendations in a retail environment.

As a Senior Customer Assistant at Watsons, you will engage with customers daily, ensuring they receive personalized service and support. You will also contribute to maintaining the store's visual merchandising standards and fostering a positive shopping atmosphere.

Key Responsibilities:

• Deliver exceptional customer service to enhance customer satisfaction.
• Engage with customers to understand their needs and provide tailored product recommendations.
• Maintain the store's visual merchandising standards to create an appealing shopping environment.
• Assist in inventory management and restocking of products as needed.
• Promote special offers and loyalty programs to customers.
• Collaborate with team members to achieve sales targets and improve store performance.
• Handle customer inquiries and resolve issues promptly and professionally.