SENIOR CUSTOMER ASSISTANT @ WATSONS TRX – Watsons Personal Care Stores Sdn Bhd

The Senior Customer Assistant is responsible for delivering exceptional customer service and promoting the company's diverse range of products. This role involves engaging with customers and enhancing their shopping experience, contributing to the overall success of the store.

As a Senior Customer Assistant at Watsons TRX, you will engage with customers daily, addressing their inquiries and providing knowledgeable recommendations. You will also assist in maintaining store standards and ensuring effective presentation of promotional displays.

Key Responsibilities:

• Deliver exceptional customer service to enhance the shopping experience.
• Engage with customers to address inquiries and provide product recommendations.
• Maintain store standards and ensure promotional displays are effectively presented.
• Foster customer loyalty and satisfaction through positive interactions.
• Collaborate with team members to create a supportive work environment.
• Assist in inventory management and restocking of products.
• Participate in training and development initiatives to improve service quality.