
The Senior Customer Assistant will enhance customer satisfaction by providing knowledgeable product recommendations and maintaining high service standards, requiring strong communication skills and a customer-focused approach.
As a Senior Customer Assistant at Watsons TRX, you will be responsible for delivering exceptional customer service while promoting the company's diverse range of products. Your role will involve engaging with customers, addressing their inquiries, and providing knowledgeable recommendations to enhance their shopping experience. You will also assist in maintaining store standards and ensuring that promotional displays are effectively presented. Your expertise in customer interactions will be key in fostering loyalty and satisfaction among our clientele, ultimately contributing to the store's success.
Proficiency in Bahasa Malaysia and English
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Customer-focused with a positive attitude
Experience in retail or customer service preferred
Team player with a collaborative mindset
Capable of handling customer inquiries effectively
Company
Watsons Personal Care Stores Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2400 - 2600
Skills Required
6 skills
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Customer Service
Communication
Interpersonal Skills
Retail Experience
Teamwork
Problem-Solving