Senior Exec I, Sales – Fuji Xerox Malaysia Sdn Bhd

The Senior Exec I, Sales position is responsible for providing technical support to end-users onsite, including troubleshooting hardware, software, and connectivity issues. The role also involves installing, configuring, and maintaining devices, assisting with software installations, and ensuring compliance with information security policies.

The Senior Exec I, Sales role involves providing timely and effective technical support to end-users onsite. This includes troubleshooting hardware, software, and connectivity issues, installing and configuring devices, performing routine maintenance, and assisting employees with software installations and updates. The role also includes maintaining records of IT assets and service requests, educating users on best practices, collaborating with ICT team members to resolve complex issues, and ensuring compliance with information security management system policies and data security protocols.