Senior Network Analyst at Transaction Network Services - Kuala Lumpur
Role Summary
The Senior Network Analyst is responsible for resolving escalated technical incidents and complex troubleshooting within the NOC. This role plays a critical part in ensuring high availability and continuous improvement of network services while collaborating with various teams.
Job Description
In this role, the Senior Network Analyst will engage in day-to-day operations focused on troubleshooting complex network issues and providing technical support. The work environment is dynamic, requiring collaboration with multiple teams to enhance service delivery and customer satisfaction.
Key Responsibilities:
- Provide escalated technical support for L1 tickets.
- Troubleshoot complex network faults including circuits and routing.
- Own incidents through to resolution with clear communication.
- Collaborate with Level 2/3 Engineering and Service Management.
- Identify and manage service trends and risks.
- Mentor junior team members and share knowledge.
Job Requirements
Bachelor's degree in Computer Science, Information Technology, or related field.
Relevant certifications (e.g., CCNA, CCNP).
Minimum 3 years of experience in network analysis or support.
Strong understanding of network protocols and troubleshooting techniques.
Excellent communication and interpersonal skills.
Quick Info
Company
Transaction Network Services
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Network Troubleshooting
Technical Support
Incident Management
Collaboration
Mentoring
Problem Solving
Communication
Senior Network Analyst Salary at Transaction Network Services
Transaction Network Services has not disclosed the salary for this role. Senior Network Analyst positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
How to Apply for This Senior Network Analyst Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Transaction Network Services asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-18, so apply early.
Senior Network Analyst - Frequently Asked Questions
What is the salary for a Senior Network Analyst at Transaction Network Services in Kuala Lumpur?
Transaction Network Services has not disclosed the salary for this role. Senior Network Analyst positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
Where is this Senior Network Analyst job located?
This Senior Network Analyst position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Senior Network Analyst role?
Transaction Network Services is looking for Bachelor's degree in Computer Science, Information Technology, or related field.; Relevant certifications (e.g., CCNA, CCNP).; Minimum 3 years of experience in network analysis or support..
How do I apply for this Senior Network Analyst job at Transaction Network Services?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-18.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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