Senior Network Analyst at Transaction Network Services - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 8 June 2026 and has passed its 30-day listing period. See open Business Analyst jobs.
Role Summary
The Senior Network Analyst is responsible for resolving escalated technical incidents and complex troubleshooting within the NOC. This role plays a critical part in ensuring high availability and continuous improvement of network services while collaborating with various teams.
Job Description
In this role, the Senior Network Analyst will engage in day-to-day operations focused on troubleshooting complex network issues and providing technical support. The work environment is dynamic, requiring collaboration with multiple teams to enhance service delivery and customer satisfaction.
Key Responsibilities:
- Provide escalated technical support for L1 tickets.
- Troubleshoot complex network faults including circuits and routing.
- Own incidents through to resolution with clear communication.
- Collaborate with Level 2/3 Engineering and Service Management.
- Identify and manage service trends and risks.
- Mentor junior team members and share knowledge.
Job Requirements
Bachelor's degree in Computer Science, Information Technology, or related field.
Relevant certifications (e.g., CCNA, CCNP).
Minimum 3 years of experience in network analysis or support.
Strong understanding of network protocols and troubleshooting techniques.
Excellent communication and interpersonal skills.
Senior Network Analyst - Frequently Asked Questions
What is the salary for a Senior Network Analyst at Transaction Network Services in Kuala Lumpur?
Transaction Network Services has not disclosed the salary for this role. Senior Network Analyst positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
Where is this Senior Network Analyst job located?
This Senior Network Analyst position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Senior Network Analyst role?
Transaction Network Services is looking for Bachelor's degree in Computer Science, Information Technology, or related field.; Relevant certifications (e.g., CCNA, CCNP).; Minimum 3 years of experience in network analysis or support..
How do I apply for this Senior Network Analyst job at Transaction Network Services?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Transaction Network Services
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Senior Network Analyst Salary at Transaction Network Services
Transaction Network Services has not disclosed the salary for this role. Senior Network Analyst positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
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