
Transaction Network Services (Malaysia) Sdn. Bhd. was established to meet the increasing demand for secure data communication in the Asia-Pacific region as part of the global TNS family. Since its founding, the company has made significant strides in the financial services sector, particularly in payments, financial markets, and telecommunications. Through a steadfast commitment to excellence, TNS Malaysia has built a strong reputation as a trusted partner for its clients, ensuring reliable and secure communication solutions tailored to their needs.
With a focus on innovation and customer satisfaction, Transaction Network Services continues to expand its offerings and enhance its capabilities. The company is dedicated to providing a comprehensive suite of services that address the evolving requirements of clients in the financial services and telecommunications sectors, positioning itself as a leader in secure data communication across the region.
Transaction Network Services delivers a wide range of services designed to support clients in the financial services and telecommunications industries.
Core Services:
1) Secure Data Communication – Solutions that ensure the safe transmission of sensitive financial information.
2) Payment Processing – Services that facilitate secure and efficient payment transactions for businesses.
3) Financial Market Solutions – Tools and services that support trading and market data dissemination.
4) Telecommunications Services – Infrastructure and support for reliable communication networks.
5) Customer Support Solutions – Comprehensive support services to assist clients with their operational needs.
Notable Projects & Initiatives:
- Implementation of secure payment processing systems for major financial institutions.
- Development of advanced communication networks to enhance service delivery in telecommunications.
- Collaboration with industry partners to improve data security standards across the region.
At Transaction Network Services, the culture is centered around teamwork, collaboration, and open communication. Employees are encouraged to work together to address challenges and deliver exceptional service to clients, fostering a supportive and inclusive environment.
What It’s Like to Work Here:
1) Collaborative Environment – Team members work closely together to achieve common goals and share knowledge.
2) Open Communication – Employees are encouraged to express ideas and feedback, promoting transparency and trust.
3) Focus on Excellence – A commitment to high standards drives employees to continuously improve their skills and services.
4) Professional Development – Opportunities for training and growth are provided to help employees advance in their careers.
5) Client-Centric Approach – Every team member plays a role in ensuring client satisfaction and success.
Workplace Environment:
The workplace at Transaction Network Services is designed to promote collaboration and innovation, featuring modern facilities that encourage teamwork and communication. Regular team-building activities and professional development programs help strengthen relationships among employees and enhance their skills.
Core Values:
- Integrity and trust
- Commitment to excellence
- Collaboration and teamwork
- Customer focus
- Continuous improvement
This culture has enabled Transaction Network Services to thrive in the competitive financial services landscape while maintaining its dedication to delivering secure and reliable communication solutions.
Leave / Time Off: Paid Time Off
Includes paid holidays and sick leave to support employees' time away from work.
Health & Insurance: Health Insurance
Provides medical coverage to employees ensuring access to healthcare services.
Money & Compensation: Retirement Plans
Assists employees in preparing for their future financial security through retirement savings.
Jalan 7A/62A, Bandar Manjalara, 52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
The Helpdesk Support Specialist is responsible for providing first line support for TNS's payment processing products. This role operates in a dynamic 24x7 shift environment, addressing customer inquiries and collaborating with support teams to resolve complex issues.
The Customer Installation Engineer III is responsible for supporting client and network infrastructure. This role involves engaging in technical support activities, ensuring the successful activation and configuration of services for clients and TNS teams.
The Senior Network Analyst is responsible for resolving escalated technical incidents and complex troubleshooting within the NOC. This role plays a critical part in ensuring high availability and continuous improvement of network services while collaborating with various teams.
The Cloud Infrastructure Engineer is responsible for designing, automating, deploying, and supporting secure and scalable cloud infrastructure. This role plays a critical part in driving business growth and ensuring operational reliability through collaboration with interdisciplinary teams.
The Systems Engineer is responsible for planning, maintaining, troubleshooting, and designing telecom applications and services for TNS. This role involves managing high availability systems and resolving complex interoperability issues in a dynamic and collaborative environment.
The Senior Operations Manager, Global Service Support Centre is responsible for overseeing the 24/7 Level 1 Support Teams for TNS’ Accept, Connect, and Orchestrate products. This role plays a critical part in ensuring operational excellence and customer satisfaction in a fast-paced environment.
The Network Support Analyst-4 is responsible for managing network incidents and ensuring effective communication throughout the ticket lifecycle. This role involves close collaboration with the Technical Support Team to troubleshoot issues and proactively monitor the TNS network.