Service Crew (NU Empire, Subang) at Koong Woh Tong Sdn Bhd - Selangor

The Service Crew is responsible for delivering exceptional customer service in a fast-paced dining environment. This role significantly impacts the overall guest experience by ensuring a clean and welcoming atmosphere while assisting with food preparation and customer inquiries.

As a Service Crew member at Koong Woh Tong, you will engage with customers, take orders, and maintain a tidy environment. You will also support your team during busy periods and contribute to a positive dining experience for all guests.

Key Responsibilities:

• Deliver exceptional customer service to enhance guest satisfaction.
• Take and process customer orders accurately and efficiently.
• Maintain cleanliness and organization of the dining area.
• Assist in food preparation and presentation to meet quality standards.
• Manage inventory and restock supplies as needed.
• Handle customer inquiries and complaints professionally.
• Collaborate with team members to ensure smooth operations during peak hours.