Service Crew (NU Empire, Subang) – Koong Woh Tong Sdn Bhd
Role Summary
The Service Crew is responsible for delivering exceptional customer service in a fast-paced dining environment. This role significantly impacts the overall guest experience by ensuring a clean and welcoming atmosphere while assisting with food preparation and customer inquiries.
Job Description
As a Service Crew member at Koong Woh Tong, you will engage with customers, take orders, and maintain a tidy environment. You will also support your team during busy periods and contribute to a positive dining experience for all guests.
Key Responsibilities:
- Deliver exceptional customer service to enhance guest satisfaction.
- Take and process customer orders accurately and efficiently.
- Maintain cleanliness and organization of the dining area.
- Assist in food preparation and presentation to meet quality standards.
- Manage inventory and restock supplies as needed.
- Handle customer inquiries and complaints professionally.
- Collaborate with team members to ensure smooth operations during peak hours.
Job Requirements
Previous experience in a customer service role is preferred.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Willingness to learn and adapt to new tasks.
Team player with a positive attitude.
Flexibility to work various shifts, including weekends and holidays.
Quick Info
Company
Koong Woh Tong Sdn Bhd
Location
Selangor
Salary
—
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Teamwork
Problem Solving
Time Management
Adaptability
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