Service Technician I – Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.
Role Summary
The Service Technician I is responsible for providing technical support and maintenance services. This role operates within a collaborative team at Stanley Black & Decker, contributing to the success of renowned brands and enhancing customer satisfaction globally.
Job Description
The Service Technician I position involves daily engagement in a dynamic and innovative team environment, focusing on service and maintenance tasks. Technicians will work closely with colleagues to ensure high-quality service delivery and adherence to safety standards.
Key Responsibilities:
- Perform routine maintenance and repairs on tools and equipment.
- Collaborate with team members to troubleshoot technical issues.
- Maintain accurate records of service activities and customer interactions.
- Follow safety protocols and company procedures diligently.
- Assist in training new team members on service techniques.
- Provide exceptional customer service and support.
- Stay updated on product knowledge and industry trends.
Job Requirements
Basic technical skills related to service and maintenance roles.
Good communication skills.
Willingness to learn and grow within the company.
Ability to work collaboratively in a team environment.
Commitment to following safety standards.
Quick Info
Company
Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Technical Skills
Team Collaboration
Communication
Problem Solving
Customer Service
Attention To Detail
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