Sheraton Club and Community Manager - Sheraton Johor Bahru at Marriott International

The Sheraton Club and Community Manager is responsible for managing the Sheraton public space to foster guest productivity, connectivity, and a sense of community. This role significantly impacts guest experiences by activating public space features and building relationships with local businesses and organizations.

In this role, you will oversee the daily operations of the Sheraton public space, ensuring a welcoming environment that meets guest needs. You will collaborate with various departments and local partners to enhance guest experiences and facilitate events that promote learning and growth.

Key Responsibilities:

• Manage public space operations to maintain quality and standards daily.
• Develop and execute plans to support public space goals and drive guest satisfaction.
• Maximize guest productivity by providing meeting spaces and business services.
• Staff and manage public space coverage and services to support guest needs.
• Build and manage relationships with local businesses and vendors.
• Coordinate communication across departments for seamless guest services.
• Organize and host events that foster personal and professional growth.