ShopeeFood, Business Development (SMB) - Key Account Manager (KAM) at Shopee - Kuala Lumpur

The ShopeeFood, Business Development (SMB) - Key Account Manager (KAM) is responsible for managing and enhancing relationships with assigned merchant accounts. This role involves driving growth through targeted campaigns and promotions while collaborating with F&B merchants to achieve KPI targets and ensure a seamless experience.

In this role, you will manage and enhance relationships with assigned merchant accounts, driving their growth through targeted campaigns and promotions. You will work closely with F&B merchants to address challenges, achieve KPI targets, and ensure a seamless experience.

Key Responsibilities:

• Manage relationships with assigned merchant accounts.
• Drive growth through targeted campaigns and promotions.
• Collaborate with F&B merchants to address challenges.
• Achieve KPI targets set for merchant accounts.
• Identify high-potential merchants for collaboration.
• Work with internal teams to execute successful campaigns.
• Monitor market trends to inform strategies.