Sr Associate, Customer Solutions (EMEA Shift) at S&P Global - Kuala Lumpur
Role Summary
The Sr Associate, Customer Solutions (EMEA Shift) is responsible for providing exceptional support to customers using energy products and tools. This role involves collaborating with various teams to enhance customer experience and address evolving client needs in the energy sector.
Job Description
As a Customer Solutions Senior Associate, you will engage with clients daily, assisting them in navigating our energy products and addressing their inquiries. Your role is pivotal in ensuring customer satisfaction and fostering long-term relationships with clients.
Key Responsibilities:
- Provide exceptional support to customers using energy products.
- Assist clients in understanding clean energy technologies and market dynamics.
- Collaborate with product management and commercial teams to meet client needs.
- Address customer inquiries and guide them in utilizing our tools effectively.
- Identify and escalate complex issues to relevant experts.
- Gather customer feedback to inform product improvements.
- Contribute to the growth and success of the Energy division.
Job Requirements
Bachelor’s degree in Business, Finance, Economics, or related field.
At least 3 years of industry experience, preferably in the energy or financial sectors.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Sr Associate, Customer Solutions (EMEA Shift) - Frequently Asked Questions
What is the salary for a Sr Associate, Customer Solutions (EMEA Shift) at S&P Global in Kuala Lumpur?
S&P Global has not disclosed the salary for this role.
Where is this Sr Associate, Customer Solutions (EMEA Shift) job located?
This Sr Associate, Customer Solutions (EMEA Shift) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Sr Associate, Customer Solutions (EMEA Shift) role?
S&P Global is looking for Bachelor’s degree in Business, Finance, Economics, or related field.; At least 3 years of industry experience, preferably in the energy or financial sectors.; Strong analytical and problem-solving skills..
How do I apply for this Sr Associate, Customer Solutions (EMEA Shift) job at S&P Global?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-30.
Quick Info
Company
S&P Global
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Sr Associate, Customer Solutions (EMEA Shift) Salary at S&P Global
S&P Global has not disclosed the salary for this role.
How to Apply for This Sr Associate, Customer Solutions (EMEA Shift) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions S&P Global asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-30, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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