茶饮师 - Sunway Geo at Yifu Catering Management Sdn. Bhd. - Selangor

The Tea Beverage Specialist is responsible for providing exceptional customer service and enhancing customer satisfaction. This role involves interacting with patrons, understanding their preferences, and ensuring a welcoming atmosphere in our establishment.

As a Tea Beverage Specialist at Sunway Geo, you will be the face of our establishment, engaging with customers and delivering tailored service. Your day-to-day work will involve greeting customers, addressing their needs, and ensuring a positive experience for every patron.

Key Responsibilities:

• Greet customers warmly and provide a friendly atmosphere.
• Understand customer preferences and offer tailored beverage suggestions.
• Address customer complaints and resolve issues effectively.
• Maintain knowledge of tea beverages to enhance customer experience.
• Collaborate with team members to ensure smooth operations.
• Assist in maintaining cleanliness and organization of the service area.
• Participate in training sessions to improve product knowledge and service skills.