茶饮师 – Yifu Catering Management Sdn. Bhd.

The Tea Beverage Specialist is responsible for providing exceptional customer service and enhancing customer satisfaction. This role involves interacting with patrons, understanding their preferences, and ensuring a welcoming atmosphere in our establishment.

As a Tea Beverage Specialist at Sunway Geo, you will be the face of our establishment, engaging with customers and delivering tailored service. Your day-to-day work will involve greeting customers, addressing their needs, and ensuring a positive experience for every patron.

Key Responsibilities:

• Greet customers warmly and provide a friendly atmosphere.
• Understand customer preferences and offer tailored beverage suggestions.
• Address customer complaints and resolve issues effectively.
• Maintain knowledge of tea beverages to enhance customer experience.
• Collaborate with team members to ensure smooth operations.
• Assist in maintaining cleanliness and organization of the service area.
• Participate in training sessions to improve product knowledge and service skills.