SUPPORT ANALYST at Atos Services (M) - Selangor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Business Analyst jobs.
Role Summary
The Support Analyst is responsible for providing IT-based customer service and support. This role involves engaging with customers to address their technical inquiries in a large, customer-focused environment.
Job Description
The Support Analyst role at Atos Group involves daily interactions with customers to resolve their technical and service-related inquiries. The position requires a strong understanding of PC technologies, software, and network architectures to effectively support operations.
Key Responsibilities:
- Provide IT-based customer service and support to clients.
- Engage with customers to address technical inquiries and service-related issues.
- Utilize knowledge of PC technologies and software to assist users.
- Document and track customer interactions and resolutions.
- Collaborate with team members to improve service delivery.
- Analyze customer problems and provide effective solutions.
- Maintain a high level of customer satisfaction through effective communication.
Job Requirements
Experience in a large customer-focused environment.
At least 1 year of experience in a customer service industry, preferably IT-based.
At least 2 years of experience in a helpdesk/customer handling environment.
Fresh graduates with IT knowledge are welcome to apply.
Previous experience in a multinational Service Desk/Helpdesk environment is an advantage.
Good written and verbal communication skills in business fluent English.
SUPPORT ANALYST - Frequently Asked Questions
What is the salary for a SUPPORT ANALYST at Atos Services (M) in Selangor?
Atos Services (M) has not disclosed the salary for this role. SUPPORT ANALYST positions in Selangor typically pay RM800–RM9,500 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
Where is this SUPPORT ANALYST job located?
This SUPPORT ANALYST position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this SUPPORT ANALYST role?
Atos Services (M) is looking for Experience in a large customer-focused environment.; At least 1 year of experience in a customer service industry, preferably IT-based.; At least 2 years of experience in a helpdesk/customer handling environment..
How do I apply for this SUPPORT ANALYST job at Atos Services (M)?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Atos Services (M)
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
Required Skills
SUPPORT ANALYST Salary at Atos Services (M)
Atos Services (M) has not disclosed the salary for this role. SUPPORT ANALYST positions in Selangor typically pay RM800–RM9,500 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar SUPPORT ANALYST Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
Application Tips
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